![]() ![]() Refunds: Once we receive and inspect your returned item, we will send you an email to confirm its receipt and the approval of your refund. If you are unsure whether your item is eligible for return, please contact us at (813) 888-8590 or email us at to inquire. Please note that this list is not exhaustive, and we reserve the right to add additional items to the non-returnable list at any time. Non-Returnable Items: Certain items cannot be returned, including but not limited to custom work, Cuban links weighing 400 grams or more, any 18kt or 22kt chain, bracelet, ring, or pendant, as well as rose gold and white gold Cuban links. If the item gets lost during transit, we, Liry's Jewelry, are not responsible for any refund or exchange. We recommend insuring the package for the full value of your purchase. Please use a shipping method that provides a tracking number and share that number with us. Return Shipping: You are responsible for the cost of return shipping. If the same Cuban link was customized, your refund would be $1900.00.Įligibility for Return: To qualify for a return, the item must be unused and in the same condition as when you received it. For example, if you bought a non-customized Cuban link for $2000.00, your refund would be $1950.00. Both the $50 fee and the 5% fee will be subtracted from the refund amount. This fee will be calculated based on the purchase price before tax. All in store purchases are final sale.Ĭustomized Cuban Links: If you customized a Cuban link in any way, there will be an additional 5% return fee. In-Store Purchases: If you bought an item from our store, unfortunately, we do not accept returns or exchanges for those purchases. After 7 days, we cannot offer a refund or exchange. However, please note that there will be a $50 restocking fee deducted from your refund. Online Purchases: For items purchased online, you have a period of 7 days from the date of delivery to return or exchange the item. ![]()
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